This accessible book brings together the guidance needed to use AI correctly

Smart machines. These are familiar challenges for humanity, yet they now feel closer at hand.  Almost looming.  And so, the very same humanity that has already weathered several industrial revolutions now finds itself grappling with a host of new questions. What skills are needed to work with artificial intelligence in a business? How is the concept of experience changing with Agentic AI? What tools do we have to cope with replacement anxiety? And what will be the rules of coexistence for this inevitable co-evolution of intelligences? These and other questions are successfully addressed in ‘Intelligenza’ (Intelligence), a book written by journalist Luca Tremolada and manager Silvia Zanella. It serves as a ‘guide’ to understanding that new ‘colleague’ in the office who is  quick-witted and has a high IQ. However, as the two authors explain, he doesn’t know the way to the canteen and doesn’t stop at the coffee machine.  Although he’s a know-it-all, he does occasionally make huge blunders.

In short, the book answers a question that encompasses all the others. What skills are needed to work with artificial intelligence? In the face of a technological revolution that is transforming processes, hierarchies and perhaps our very understanding of work and organisations, readers are encouraged to reconsider the concepts of experience, leadership and team management.
At heart, the message from Tremolada and Zanella is a simple one — but no less important for that. Although machines increase our ability to act, it is up to us to increase our ability to be:  to express opinions and judgements, interact with others and take responsibility. This is why we need the intelligence of being: a combination of critical thinking, emotions, flexibility, and collaborative working.  It brings together knowledge, skills, and personal qualities, restoring the full meaning of competence.
Co-authored by Luca Tremolada, who provides the technological and data analysis, and Silvia Zanella, who focuses on people, management and skills – this book is a must-read.

 

Intelligenza

Luca Tremolada, Silvia Zanella

Franco Angeli, 2026