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Inclusive business culture. A piece of research on the  management  of diversity from the University of Bologna

Good business culture, also with a special focus on inclusion. The issue is a delicate but important one. It applies to every production site and at every level. Thinking about this would do everyone good. Reading “Il  Disability manager  e le competenze di  tutoring a sostegno dell’inclusione lavorativa” (The disability manager and the tutoring skills to support working inclusion) co-written by Valeria Friso and Silvia Scollo (University of Bologna) may be a good way to investigate a difficult topic yet topical issue.

The research, published recently in Rivista Formazione Lavoro Persona (Personal Occupation Training Magazine), examines the role and status within the business organisation of the  disability managers, i.e. those figures who have the task of facilitating the occupational inclusion of disabled people.

The analysis, however, starts with the examination of the legislation in force and then quickly moves on to the role of the  disability manager  and his/her role as  business tutor  for the resolution of problematic situations.

The following is stated at the beginning of the book: “Having always been linked to productivity, the business world can wonder about the forms and methods of supporting the inclusion processes. Globally there is a school of thought placed within the broader context of  Diversity  Management , which came about during the Eighties in the United States, and referred to as  Disability  Management . It aims to manage the diversities that exist in both public and private organisations in order to develop an environment that is conducive to productivity among all workers. ” Perhaps this is a complex goal to achieve but in fact it is well within the reach of all production organisations provided they review “a company  governance  set-up that not only concerns changing some individual behaviours, through training activities for learning different practices or different languages, but which should involve the company’s culture, which underpins the evolutionary lines of the business structure”.

The article by Friso and Scollo therefore studies the figure of the  disability manager  as that particular figure who is capable of matching disabilities with business productivity needs, all in a context that manages to comply with both situations.

These issues are also and above all about production and organisational culture, which somehow need to be reviewed and revised. So the two authors concentrate on these very aspects, pointing towards the need to educate and inform, to ensure there is an understanding of what the most appropriate paths to take are. And it is at this point that light is shed on the role as  company  tutor of  disability manager,  meant as a “designer of inclusive and training programs, as well as a facilitator whose task it to mediate between the characteristics of the individual and the company’s requirements.”

The research by Valeria Friso and Silvia Scollo brings to the fore a complex picture, but also a promising one with regard to the relationships within production organisations, where, nevertheless, the role of better and more advanced business culture plays a decisive role.

Il Disabilty manager e le competenze di tutoring a sostegno dell’inclusione lavorativa (The disability manager and the tutoring skills to support working inclusion)

Valeria Friso, Silvia Scollo

Rivista Formazione Lavoro Persona (Personal Occupation Training Magazine), Year VIII, no. 25.